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Change in Phone Access

The way you dial a local call will change as of April 2, 2001. All customers in Eastern Massachusetts will be required to make all local calls using 10 digits (area code + seven digit phone number). Verizon calls this a Ten-number Number.

  • Telephone numbers are not changing.
  • Local calling areas are not changing. A local call is still a local call. A toll call is still a toll call.
  • Reaching emergency service providers (911) will not change.
  • You have a Ten-number Number even if you do not have one of the new area codes.
  • When giving or getting a telephone number, be sure to include an area code.
  • Check any telephone equipment or service that dials or stores telephone numbers and reprogram it to dial ten digits for local calls.
  • Starting September 15, 2000, dial ten digits (Area Code + 7-digit telephone number) when you make any local call in Eastern Massachusetts (area codes 617 , 78 1, 978 and 508).
  • If you have questions, you may call the Area Code Information line at 1-877-554-3685, Monday through Friday, 9 am - 5 pm EST.
  • Beginning April 2, 2001, if you do not dial local calls using the Ten-number Number, you will get a recorded message instructing you how to correctly dial your calls.

What this means to AASP customers in Eastern Massachusetts is that you must use area codes to connect to the internet using your AASP account.

For more information, please visit Verizon's web site at